Stellar Radiance Pendant | Gold-Plated Zircon Diamond Necklace

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We want you to be completely satisfied with your purchase, which is why we offer a hassle-free exchanges or returns.

FOR EXCHANGES (MAX 3 DAYS AFTER DELIVERY FOR SIZES & ITEMS):

Unused and unworn items are eligible for a free exchange provided the jewelry is unused. To initiate an exchange, please ensure that you have the original packaging including the items and the boxes, and then contact our customer care team. We will arrange for the exchange shipment to be picked up by our logistics partner.

Once your exchange parcel undergoes our quality inspection, we will provide you a credit note of the same amount which you can use to order the new size/item.

To create an exchange today, go to the Contact Us page.

FOR RETURNS (MAX 3-DAYS AFTER DELIVERY):

Unused and unworn or damaged (in shipping) items are eligible for a full credit that can be used on the website.

In cases of refunds in the original payment mode (only if it’s approved by us), we refund the amount minus the logistics cost to us (even if the shipping was FREE to you).

We want to remind our customers that if any items are found missing or used from the return shipment, we reserve the right to deduct an amount up to the full MRP of the missing product from the refund credit amount.

To initiate a return, please ensure that you have the original packaging including the items and the boxes, and then contact our customer care team. We will arrange for the return shipment to be picked up by our logistics partner. Please keep in mind that shipping and handling charges, as well as taxes and duties, are not refundable.